BUSINESS HOURS

 *** weather permitting ***
MON – FRI   8am to 6pm
SAT   8am to 4pm
SUN   9am to 3pm

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*** Hours are subject to change without notice * **

MAILING ADDRESS:

1818 ROYAL CR

LONDON, ONTARIO

N5W 2A6

From:  Sarah K.
            Principal,  W. D. Sutton School
            (June 5, 2018)

SUBJECT:  Thank You.

To the owner(s) and staff:

I would like to extend our thanks to you and your staff for providing W. D. Sutton students at the Youth Centre for Change with discounted landscaping materials for their project.  The youth have put forth a great deal of effort and thought in developing the landscaping plan and completing the work.  This experiential learning opportunity is supporting their credit accumulation toward achievement of their secondary school diploma.  The students are also developing skllls for life.  Your generous contribution allowed the students to create an even more beautiful project.  They will see their work each day and feel pride.  The community will also benefit from the landscaping beautification project.
We appreciate all the community support for our students.  Thank you for taking the time to learn about our program and I know the staff of Youth Centre for Change appreciate your support as well.


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From:  Margaret L.  (May 22, 2018)

SUBJECT:  Thank You.

Thank you for your concern and generosity with rectifying a miscommunication regarding delivery of product.  Nellie was extremely kind and empathetic as was Tony making the delivery personally.  I highly recommend Stone Paradise for their integrity, exceptional customer service, friendly rapport with customers and great product.


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From:  Linda S.  (Oct 06, 2017)

SUBJECT:  Customer Service

Just needed one, small piece of granite, and from the young man helping me find it in the yard, to the lady who handled my $3.50 purchase, to Tony the owner, who offered to engrave the stone for me, a great group at Stone Paradise.


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From:  Mandy B.  (by email - May 24, 2017)

SUBJECT:  Thank You!

Hi there Tony and the rest of the Stone Paradise staff,  We just wanted to thank you so much for all your help with our outdoor kitchen.  The office staff were very helpful and friendly and the guys working in the yard were so accommodating and a pleasure to work with!  

Tony, thank you for your advice and generosity!  You have a life long customer in us now!  SorryπŸ˜‰.

Here are some pictures of the project.

(see the photos on our D.I.Y. SUCCESS page)


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From:  Ryan P.  (Google review - May 23, 2017)

SUBJECT:  Customer Service

Amazing service and, excuse the pun, Rock bottom prices


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From:  Rick P.  (May 2017)

SUBJECT:  Great Service

I want to take a moment to thank the gentleman at Stone Paradise.  My wife and I were in to purchase some supplies to build a patio.  We were treated exceptionally and will be recommending Stone Paradise for any friends/family/colleagues needs.  Big thank you to Kevin it was nice to meet you and we look forward to continuing to build our backyard oasis with Stone Paradise supplies.  A very happy customer - Keep up the good work


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From:  Susan B.  (a 2017 Google review)

SUBJECT:  Customer Service

Excellent prices and service!  I visited tons of landscaping suppliers - they had the best price on black granite plus everyone was very friendly and helpful..  I ordered and received my delivery same day. Highly recommend.


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From:  C. and I. Butler  (August 17, 2016)

SUBJECT:  Customer Service

Hello:
We wanted you to know that our yard of river rock delivered last Monday to ***address concealed*** was sufficient for our landscaping job, and looks fantastic in its new setting.

We apologize for giving your friendly driver a hard time regarding the amount of stone delivered. Please relay that message to him.

We also thank the kind lady who assured Chris of the correct amount delivered when he visited your site Monday afternoon after my anxious phone call to him.

To summarize, your products and service are excellent, and we would highly recommend your firm to our family and friends.

Yours truly,
The Butlers


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From:  Jane K.  (August 10, 2016)

SUBJECT:  Customer Service

Excellent friendly service.  Kevin loaded my car for me and provided good info that I needed.  The people in the office were also good old fashioned friendly help.   Thanks.  I will be coming back for all my "pinterest "projects!!!


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You are welcome to submit a COMMENT or SUGGESTION about your customer service experience and/or our website.  Product and pricing information may be obtained by telephone.

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Please DO NOT use this form to request a quote.

Messages sent from this form may not receive a reply. 

 

​519.659.9045

stone.paradise@sympatico.ca


Customer Feedback

​BUSINESS ADDRESS:

​1990 OXFORD ST. E.

LONDON, ONTARIO​